Effective Date: July 1st, 2025
At TrivoTours, your privacy is of utmost importance to us. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our website www.trivotours.com or use our services. We are committed to ensuring transparency and respecting your privacy rights in accordance with applicable Indian data protection laws and globally recognized best practices.
Our website is designed to provide a safe and secure environment for planning and booking travel experiences. We take a proactive approach to safeguarding your personal data and have implemented measures to ensure that your visit to our website remains private, secure, and free of concern.
When you engage with our services—whether by browsing our website, filling out forms, making bookings, or contacting support—we may collect personal data such as your name, contact number, email address, billing address, travel preferences, and any other information voluntarily submitted by you. Additionally, we gather non-personal information like your browser type, device details, IP address, referring website, and how you navigate our site. This helps us improve the quality and relevance of your user experience.
The data we collect enables us to process your bookings, offer personalized travel recommendations, respond to inquiries, and provide essential service-related communication. Furthermore, it allows us to enhance our platform, develop new features, and send you updates and promotional offers if you’ve opted to receive them. We may use your data to conduct analytics and understand how users interact with our website, ensuring we continuously improve the functionality and usability of our platform.
To enhance your browsing experience, TrivoTours uses cookies and similar tracking tools. These small files are placed on your device to recognize you and store preferences when you return to our site. Cookies help us remember your settings, tailor recommendations, and analyze traffic patterns. Our cookie usage complies with Indian regulations, and on your first visit, we provide you the choice to allow or restrict cookies via a consent banner. You may also manage your cookie preferences through your browser settings at any time.
We do not sell, rent, or lease your personal data to third parties. However, to provide efficient services, we may share your data with trusted partners such as payment gateways, travel vendors (hotels, guides), hosting providers, and customer service platforms. All third-party service providers are contractually bound to protect your information and use it strictly for the purposes of fulfilling services related to your bookings or inquiries.
Our website may feature links to external websites or platforms. While we strive to include only quality and relevant links, we are not responsible for the content, policies, or practices of any third-party site. We encourage users to review the privacy policies of those sites before submitting personal data, as we cannot be held liable for any damages or breaches occurring outside our domain.
TrivoTours interacts with users on platforms like Instagram, Facebook, and WhatsApp to offer support and promote content. Any engagement through these platforms is governed by their respective privacy policies. We advise users to exercise caution while sharing personal details on social media. We never request sensitive information (like payment details) via social channels. For confidential matters, we recommend reaching out through official email or phone communication.
If you sign up for our newsletter or request updates, we may send you emails related to upcoming tours, exclusive offers, or service changes. You have full control over your subscription preferences and can opt-out anytime using the unsubscribe link in our emails. Your email address will only be used for communications you’ve opted in to and will not be shared with unrelated third parties.
We implement industry-standard security protocols including encrypted data transmission, firewalls, and secure servers to protect your information from unauthorized access, disclosure, or misuse. Only authorized personnel with a legitimate business need are granted access to personal data. We retain your data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Once data is no longer required, it is securely deleted or anonymized.
As a user, you have the right to access, correct, or delete your personal information stored with us. You may also withdraw consent for marketing communications or limit how your data is used. For requests related to your data, please contact us at support@trivotours.com. We aim to respond to all valid requests within a reasonable timeframe and in accordance with data protection laws.
TrivoTours does not knowingly collect data from children under the age of 13. Our services are intended for users who are of legal age to enter travel-related contracts. If we become aware that we have collected data from a minor without parental consent, we will promptly delete such data and restrict access moving forward.
This Privacy & Cookie Policy may be updated periodically to reflect changes in our services, legal obligations, or data practices. Any updates will be posted on this page with a revised “Effective Date.” Continued use of our website after changes are made signifies your acceptance of the revised policy. We encourage you to review this page regularly to stay informed about how we protect your information.
If you have any concerns or queries regarding our privacy practices or wish to exercise your rights, you can reach us via:
Email: support@trivotours.com
Website: www.trivotours.com
We are dedicated to safeguarding your privacy and ensuring a safe, transparent, and respectful user experience at TrivoTours.
